eAlerts signup

Metrorail eAlerts is an e-mail subscription service for notifying customers of Metrorail service disruptions. If you wish to receive such email notices, please complete and submit the subscription form indicating:

• which Metrorail lines you wish to monitor;
• which days of the week and times of day you wish to monitor; and
• the e-mail address at which you wish to receive these alerts.

You can always unsubscribe or change your subscriptions.

Depending on your Internet service provider or pager/cellular carrier, you may be charged a per-message fee by your provider. This is not a Metro fee.

Notices can be sent to e-mail-capable desktop computers, cellular phones, pagers or personal digital assistants.

See the help page for details. Note: Metro will not sell or give your e-mail address to any outside entity. See Metro's privacy policy for details.

Please also read Metrorail eAlert's disclaimer notice. Specifically, note that 1) Metro does not guarantee the accuracy of this information and 2) that receipt of Metrorail eAlert messages may cost customers fees charged by their Internet service provider or pager/cellular phone carrier.

Please note that messages are limited to 160 characters, to prevent messages being truncated when received on cellular phones. If further information on the incident is available, it is published on this Web site, and a link to that information is included in the eAlert message.

An RSS version of service disruptions is also available.

Metro also offers free elevator status notification service. You can subscribe to the service by clicking here.

MetroAccess eAlerts is an email subscription service for notifying customers of major service disruptions due to weather and other emergencies.

Please direct any comments, requests or suggestions concerning this project to csvc@wmata.com.