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Electronic Elevator Notification
(ELLEN)

Metro now offers a free e-mail subscription service to notify you of elevator service disruptions at the Metrorail stations of your choice. To receive such email notices, you will be asked to complete an online form indicating your notification preferences:

  • which stations' elevators you wish to monitor;
  • which days of the week and times of day you wish to monitor; and
  • which device you prefer to use for receiving the message (computer, pager, cell phone, etc.).

In addition, you may also want to subscribe to Metro's eAlert service notifying you of Metrorail service disruptions on the rail lines and at the times you specify.

Depending on your Internet service provider or pager/celluar carrier, you may be charged a per message fee by your provider. This is NOT a Metro fee.

Notices can be sent to e-mail-capable desktop computers, cellular phones, pagers or personal digital assistants. See the help page for details.

Please also read ELLEN's disclaimer notice. Specifically, note that 1) Metro does not guarantee the accuracy of this information and 2) that receipt of ELLEN messages may cost customers' fees charged by their Internet service provider or pager/cellular phone carrier.

Please direct any comments, requests or suggestions concerning this project to ellen@wmata.com

eAlert signup

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